FREQUENTLY ASKED QUESTIONS

  • Do I need a bookkeeper if I use Xero or Quickbooks?

    Yes. While software helps with automation, it doesn’t replace the experience and attention to detail of a bookkeeper. We ensure your records are accurate, compliant, and tailored to your business needs.

  • Can you help me choose the right package?

    Absolutely. We’ll chat through your business setup, your goals, and what level of support you need - then suggest the right package or custom option.

  • Do you work with businesses outside of Skipton?

    Yes! Although we’re proudly based in Skipton, we support clients all over the UK using cloud-based tools and regular check-ins.

  • What’s included in your bookkeeping packages?

    Our packages cover transaction posting, reconciliations, VAT returns, reports, and more. You can also add services like payroll, credit control, or self-assessment as needed.

  • How often will my books be updated?

    That’s up to you! We offer weekly, monthly, or quarterly support depending on your package and needs.

  • I’ve fallen behind - can you help me catch up?

    Definitely. We regularly work with businesses to get accounts up to date, clean up historical issues, and put better systems in place going forward.

  • I only have one employee - do I still need payroll services?

    Yes. Even for a single staff member, you’ll need to submit real-time info (RTI) to HMRC, manage pension contributions, and issue payslips. We take care of all of that.

  • Do you manage CIS for construction businesses?

    We do! We handle CIS deductions, monthly returns, and verification so you can stay compliant and stress-free.

  • Which accounting software do you support?

    We work with Xero, QuickBooks, FreeAgent, Sage, and more — including apps for receipt capture. We’ll help choose the best tools for your business.

  • What is Making Tax Digital, and do I need to be ready?

    MTD is HMRC’s move to digital reporting. If you’re VAT registered or self-employed with income over £50K, you’ll need to keep digital records and submit quarterly updates. We make the transition easy.

  • I’m new to bookkeeping. Can you help me set everything up?

    Absolutely. We’ll walk you through the whole process, recommend the right tools, and get your accounts off to a clean, organised start.

  • How do I get started with RGR?

    Just contact us and we’ll book a free chat. No pressure — just helpful advice on what you need and how we can support you.